Beware when coming here- you’re over charged, they over quote times & I’ll never come here again

I loved my experience at Honest 1 Auto Care Castle Hills! I went in for an oil change and the team took great care of my car. 10/10 service!

In my opinion, Honest - 1 Auto Care is anything but honest. The first thing I don’t like about them is they charge you a fee if you don’t pay with cash. They say it’s to cover the credit card fee they pay but that’s baked into the price of the service. It’s just an extra fee.We took my wife’s car there because AC unit was not cooling. They charged us over $500 to perform a diagnostic service, repair a leak and add coolant. About a week later, my wife started noticing the AC as starting to blow warm air just like before. Over the next week the air temp continued to get warmer until it was back to where it was before we took it in. When we took the car back they told us we now have a leak somewhere else and it’s going to cost more than $700 to fix it this time. The individual we dealt with was arrogant and condesending and would not work with us at all. After we complained, they said they would waive the diagnostic fee that they shouldn’t have charged us for in the first place since we came back for the same problem. I recommend staying as far away from this place as possible.

Great service, friendly staff , clean / large waiting room